We recognise continuity of care is desirable for both parties and that developing a rapport with your carer helps alleviate a lot of stress and anxiety.
We work with our clients to assign them the best suited Carers and ensure they have the same Carers attending their needs.
We employ all our own staff and train them to our standards.
Throughout our carer’s time with us they complete The Care Certificate.
They can further their knowledge in certain areas with online resources provided, if they so wish.
We adopt a person-centred approach, focusing on the individual so that they become central to the care and support process.
Our carers are reliable, punctual, respectful and confident but not arrogant, in their work so that you feel comfortable in knowing that they can look after you well.