What is it like working at Crystal Caring Limited?
May 2020
September/October 2022 Results
In September and October, we conducted a short survey with our employees in order to determine how we have improved, what we are doing well at and how we could improve in the future.
We asked our employees what they enjoyed most about working for Crystal Caring Limited.
The majority of the answers said ’everything’. However, more specifically ‘my co-workers’; ‘seeing my clients’; ‘support from the office’ and ‘making people’s day’.
We asked our employees what they would like to see from Crystal Caring Limited in 2022/2023. The majority of answers said they wanted more employee-employee interaction for singles runs.
"More specifically ‘my co-workers’; ‘seeing my clients’; ‘support from the office’ and ‘making people’s day’.
Figures.
80%
of our employees stated that a manager had given them recognition 1 – 3+ times in the past month.
70%
of our employees wanted to receive more feedback on their performance.
Is Crystal Caring Limited better now, than we were six months ago? If yes, explain why.
"Improved organization within Management."
"Improved communication and role assignment; i.e. every employee knows their duties and what is expected of them."
"Ease of access to information."
Feedback and Actions
70% of our employees stated that they wanted to receive more feedback on their performance.
Three-monthly supervisions
We provide our employees with feedback in supervisions, which occur every three months. We will increase this where necessary to meet the demand for more feedback.
Spot-check email
Tamera (MD) will email employees after their spot-check has been carried out to enable them to have a more detailed and personalized review of their performance. This is a new idea which we are trialing.
Opportunity to request feedback
Employees now have the facilities to request feedback privately via email and to ask any general queries to management.
We're now a Disability Confident Employer.
This means we have committed to:
- Ensuring out recruitment process is inclusive and accessible.
- Offering an interview to disabled people that meet the minimum criteria for the job.
- Anticipating and providing reasonable adjustments as required.
- Supporting an existing employee who acquires a disability or long term health condition, enabling them to stay at work.
We were issued this award on 04/07/2022.
This means it will be valid for 3 years, until 30/06/2025.
#disabilityconfident
